0493 652 604

For property managers

Repairs and maintenance for your rentals

Open a trade account once, on terms agreed with your office. Jobs under your approval limit go straight to booking, larger ones get a written quote first, and the owner gets one clear invoice care of your agency.

Mullaloo to Two Rocks, Joondalup and Wanneroo · Mon–Fri, 7am–5pm

How it works

Set up once, then send jobs in two minutes

1

Apply

Tell us about your office below. It takes about two minutes.

2

We agree your terms

We talk through how your office works — quotes, access, approval limit and payment terms — and set the account up to match.

3

Your team gets a login

Each property manager has their own login to our portal, so every work order and approval shows who sent it.

4

Send jobs, we do the rest

Work order with photos, quote or straight to booking, photos when it's done, and the invoice to the owner c/- your agency.

Your trade account

Set up around how your office works

  • Terms agreed with your office — payment terms and an approval limit
  • Jobs under your approval limit go straight to booking
  • Larger jobs get a written quote first, and we wait for your OK
  • Photos when the job is done
  • Invoices to the owner c/- your agency, with the address and your reference

All in your own portal: send work orders with photos, approve quotes online, see every job and invoice, and spend by property and owner — ready to export. Already have an account? Sign in.

For your records

  • $10 million public liability — certificate of currency on request
  • Police-checked
  • Tax invoices with GST, on the terms agreed with your office
  • Supplier set-up forms completed on request
  • One point of contact from work order to invoice

What we look after

The jobs on your maintenance list

  • Routine repairs — doors, locks, fly screens, cabinets
  • Tenant damage — holes in walls, patching and touch-ups
  • End-of-lease and pre-lease make-good
  • Fix lists from routine inspections and before a sale
  • Gutter cleaning, pressure cleaning and sealing
  • Window cleaning inside and out, before a new tenant moves in
  • Garden tidy-ups for vacant properties
  • Rubbish removal after a tenant moves out

Jobs we leave to licensed trades

Some work needs a licensed tradesperson, so we don't take it on. If a work order includes any of these, we'll tell you straight away — before we start — so you can send it to the right trade.

  • Electrical wiring
  • Plumbing & drainage
  • Gas fitting
  • Air-con installation
  • Asbestos removal
  • Tree felling
  • Structural building work

Trade account

Apply for a trade account

One application per office. Fields marked * are needed — the rest helps us get the account right first time.

Your office
You
Your rent roll

Roughly how many properties does the office manage?

What would you send us?

Something urgent before your account is open? Call 0493 652 604.

Straight answers

Questions from property managers

0493 652 604 →

Why do we need a trade account?

It's how we know a work order really comes from your office, who can approve a quote, and where the invoices go. You apply once, and after that your team just sends the jobs.

What do we agree when the account opens?

We talk through how your office works — how you like quotes, how we get into the properties, how much a job can cost before it needs your approval, and your payment terms — and set the account up to match.

Who is the invoice made out to?

The owner, care of your agency — for example "The Owner, c/- Your Agency". The property address and your work order number are on the invoice, and it goes to your accounts email.

Can you start without a quote?

Yes, up to the approval limit agreed with your office — we go ahead and book it in. Over the limit, you get a written quote first and we wait for your approval.

How do you get into the property?

You tell us on each work order. We can contact the tenant to arrange a time once you've given them notice, collect keys from your office, or meet you on site. We ask for lockbox codes by phone, not by email.

Something urgent before our account is open?

Call us on 0493 652 604 and we'll sort it over the phone.

Which suburbs do you cover?

Thirty-seven suburbs from Mullaloo to Two Rocks, including the Joondalup and Wanneroo areas. See the full list.